Our Privacy Policy

Thank you for using SmartClouds! We here at SmartClouds think profoundly about your security, and we endeavor to guarantee that your own data dependably remains safe while we strive to give you an administration you cherish and trust. Our Privacy Policy clarifies how we gather, utilize, and exchange your data, and how you can control the utilization of the data that we gather. This Privacy Policy applies to every one of our items and administrations. Contingent upon your decision of how to utilize our Services, your own substance might be put away on your own equipment ("Personal Local Content") or put away in the cloud ("Personal Cloud Content", on the whole, "Individual Content"). For your Personal Content, aside from in the constrained conditions depicted underneath, we don't gather filenames or substance titles of your Personal Local Content. We do, nonetheless, keep use insights to enable us to more readily serve you and enhance our Services. We may utilize data about how you utilize our Services to run and enhance our Services, to give, modify, and customize correspondences and other substance that we convey or offer to you. This is talked about in detail underneath.

Information We Collect

You may furnish us with certain data, for example, when you make your client profile or when you utilize the Services. We may likewise gather consequently produced and specialized data. In this way, the data we have ("Collected Information") may include:

A. Profile Information. You may give us profile data, for example, your email address, username and a profile picture. You may likewise give us your installment data when you agree to accept a paid administration.

B. Information from External Services. In the event that you interface your record to a record of an outer administration, for example, a person to person communication site or distributed storage administrations, we may gather certain data from those records, for example, your name and email address and additionally information required to associate with that administration. You may give such approval amid the association procedure, or it might be certain in the administration approval itself. For instance, on the off chance that you associate your SmartClouds record to an interpersonal interaction account, we may gather your open profile data on the off chance that you consent to the accumulation of this data amid the association procedure.

C. Metadata for Personal Content. With the exception of specific exemptions, for example, for Personal Cloud Content, Third-Party Control and Playback Mechanisms, and picture examination (i.e., metadata about photographs when these highlights are client empowered, for example, geotag data or scene acknowledgment investigation), as depicted beneath, we don't gather or store metadata (data about the particular record, cover workmanship, captions, running length, and so forth.) for Personal Content put away on your own SmartClouds Media Server.

D. Metadata for Personal Cloud Content. In the event that you utilize SmartClouds and transfer substance to outsider cloud administrations, for example, Google Drive, Dropbox, OneDrive, and so forth., we may gather and utilize data notwithstanding that portrayed above keeping in mind the end goal to cooperate with the outsider cloud benefit and to have our Services for your sake. This incorporates knowing and utilizing all the metadata identified with what is in your SmartClouds database, yet just to furnish you with the Services.

E. Metadata for Personal Content for Integration with Third-Party Control and Playback Mechanisms. We may offer combinations with Third-Party Control and Playback Mechanisms that you may utilize. Keeping in mind the end goal to give the incorporations the Third-Party Control and Playback Mechanisms, we may gather Metadata for your Personal Content that is expected to coordinate with the Third-Party Control and Playback Mechanisms.

F. Data Related to Third-Party Content. When you utilize the Services to watch, tune in to, or record content from an outsider substance supplier or source, for example, any authoritatively bolstered Third-Party Content that SmartClouds streams to SmartClouds applications, trailers and additional items from IVA, the Recommended highlights, we may gather data identified with that media cooperation. For instance, we may gather what program or motion picture you are viewing and when, your communication with any static or video publicizing, and so on.

G. Information on our Services. We may store data about your design or utilization of our Services when you make a Di Media Server on a nearby gadget or in the cloud, associate with a SmartClouds Media Server that you or someone else has arranged, or download or interface with a SmartClouds application, or connect with or utilize other SmartClouds programming or Service. This data may incorporate an IP address and port number(s), the name of a SmartClouds Media Server, and data used to anchor access to our Services.

H. Information about Interfacing Software. "Interfacing Software" incorporates however isn't restricted to, modules for the Services, channel modules, metadata specialists, and customer applications that convey specifically or in a roundabout way with the Services. We may store duplicates of Interfacing Software that you give to SmartClouds and that gets to or calls any product given by SmartClouds as a component of the Services.

I. Debugging and Other Information Voluntarily Provided. You may send us logs, metadata, or other data about your gadgets, media, and encounters to resolve an issue you may have with the product or proposing wanted highlights. On customer applications where it is conceivable, we will offer the capacity to quit sending crash reports. On the off chance that you might want to take in more about the data being sent in crash reports, we urge you to audit the security strategies for the outsider customer applications you are utilizing to get to SmartClouds Services. The data being sent to us may be utilized to help settle your issue and/or enhance our Services, and utilizing our Services and arrangement of such data, you consent to such use by us.

J. Device Information. In the same way as other online administrations, we may gather data about the gadgets that are utilized to get to our Services, for example, the IP address of the gadget, the working framework and adaptation of the gadget, the program that you use to get to a Smart Cloud page, and the renditions of the SmartClouds advancements being utilized. We may likewise gather area data about the gadgets that entrance our Services.

K. Application Information. At the point when a demand for data or substance is sent to a SmartClouds Media Server, we may gather an application identifier that recognizes which application sent the demand. An application identifier remarkably recognizes a specific duplicate of an application. For instance, in the event that you download an application from SmartClouds, completely uninstall the duplicate of the application, and afterward re-download the application from Smart Cloud, the new duplicate of the application will be related with an alternate application identifier than the uninstalled duplicate of the application. Note that just erasing the application without completely uninstalling may not reset the application identifier.

L. Smart Cloud Relay Service. We may give, and you may utilize, the SmartClouds Relay Service to associate or stream your Personal Content to another gadget. In the event that you utilize the SmartClouds Relay Service, we will exchange the information important to play out the administration. All such movement is scrambled from end-to-end in a way that makes it unimaginable for SmartClouds or the SmartClouds Relay Service to unscramble or see any information. The information exchanged through the SmartClouds Relay Service isn't put away by SmartClouds aside from the transitory buffering of information required to furnish you with an ideal gushing knowledge. You can debilitate the SmartClouds Relay Service by killing Remote Access in your server settings.

M. Obtaining Consent. In the event that there is a change to any item or highlight that we offer or have offered, and keeping in mind the end goal to utilize that item or highlight a material change to the accumulation and/or utilization of data (counting for Personal Content) not considered by the Privacy Policy is required, we will get your assent before such gathering and/or utilize.

Use, Processing, and Sharing of Your Information

A. SmartClouds procedures and utilizations Collected Information with your assent, you can pull back your assent by refreshing your protection settings or shutting your record. SmartClouds likewise forms Collected Information when it needs to do as such to satisfy an agreement with you to give you benefits, to its greatest advantage to help in creating and enhancing the administrations, or when required by law. On the off chance that you would prefer not to give certain data to us keeping in mind the end goal to satisfy our concurrence with you to give the administrations, we will most likely be unable to give you the fullest adaptation of our administrations.

B. We utilize the Collected Information to give you the Services, enhance the Services, improve your client encounter, and speak with you. For instance, for Third-Party Content, we utilize data about your connections with the Services to track the watch condition of media things that have been connected to the Services on gadgets that have been connected to the Services. We utilize this data to enable you to continue viewing in a similar watch state on various SmartClouds-connected gadgets.

C. We utilize your profile data to get in touch with you about your record or about new SmartClouds usefulness and certain SmartClouds news and data. You may quit certain sorts of correspondences by altering your record settings.

D. We utilize Collected Information identified with Personal Content when you give assent or generally ask for us to do as such, and also when important to give the administrations you asked.

E. We utilize Collected Information identified with Third-Party Content to enable us and our accomplices to customize showcasing, publicizing, and other substance conveyed or offered to you. For instance, we may utilize or share Collected Information identified with Third-Party Content that is important to serve video substance and promotions, including the wellspring of the substance, full data about the substance including title, gadget identifiers, timing and area of your utilization, your client data, your IP address, and so forth. We additionally share the metadata expected to serve video or sound publicizing.

F. SmartClouds may share Collected Information as explicitly put forward in this Privacy Policy, including the accompanying restricted circumstances:

i. With outsiders that help us in giving you our Services, for example, installment processors, business and examination suppliers, content suppliers, advertisers, and cloud specialist co-ops, however we require our outsiders to just utilize your data for the motivations behind giving the administrations asked for of them and as per this Privacy Policy.

ii. If we trust that the exposure is sensibly important to (a) fulfill a pertinent law, direction, legitimate process, or enforceable legislative demand; or (b) secure or protect the wellbeing, rights, or property of SmartClouds, general society, or any individual.

iii. In association with a merger, obtaining, insolvency, disintegration, rearrangement, or comparable exchange or other continuing including SmartClouds that incorporates or requires the exchange of the data.

iv. If your data is a piece of an arrangement of non-private, amassed, anonymized, or generally non-individual data, for example, anonymized and/or accumulated use insights and survey patterns.

v. With outsiders to enhance and convey promoting to you for our benefit.

vi. If you ask for or agree to our sharing of Collected Information with an outsider.

G. We may apply mechanized basic leadership to Collected Information to prescribe substance to you that we figure you might be keen on.

H. We won't impart to outsiders for their utilization or offer Collected Information about your Personal Local Content.

Protection of Your Information

A. We have put in place commercially reasonable physical, electronic, and organizational procedures to safeguard and secure the information we collect. For example, password information is stored on our servers and is protected using hashing and encryption technologies.

B. We do not store any of your payment or credit card information on our servers. The data is encrypted and securely stored by an independent company, Braintree, which provides payment-processing services for SmartClouds.

Your Information and Terms of Third-Party Products and Services

C. SmartClouds may offer and you may choose to use products or services from third parties in connection with our Services that may contain links to or otherwise interface with third-party websites, products, services, or other technologies. Any such third-party technology may collect information from you or use other services or technologies that collect information from you. Any information collection by these third-party technologies is governed by the privacy practices of those third-party technologies. SmartClouds does not control and is not responsible for the collection of information by such third-party technologies.


A We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected the personal information of a child under the age of 13, we will take steps to delete the information as soon as possible.

Privacy Policy Changes

This Privacy Policy may be updated from time to time. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy on the SmartClouds website. You are advised to consult this Privacy Policy regularly for any changes.


You may contact us with questions and comments regarding this policy via email at support@Smartt3ch.com.


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